Privacy Policy

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

• Contact Information: Name, email address, phone number, company name, and job title when you submit a contact form, schedule a consultation, or sign up for our services.
• Business Information: Company details, website URL, budget range, and traffic loss estimates when you request our Zero-Click Recovery services.
• Payment Information: Credit card details, billing address, and transaction history when you purchase our services (processed securely through our payment processors).

1.2 Website Usage Information

• Log Data: IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and time spent on our website.
• Device Information: Device type, screen resolution, and operating system.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences.

1.3 Client Website Data

When providing Zero-Click Recovery and SEO services, we may access and analyze data from your website including:

• Analytics data showing traffic patterns, user behavior, and conversion metrics
• Website structure, content, and performance metrics
• Search engine ranking data and visibility metrics
• Technical implementation details including schema markup and structured data

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Providing and Improving Our Services

• Delivering our Zero-Click Recovery and AI SEO services
• Analyzing client website performance and traffic patterns
• Developing recovery strategies and implementation plans
• Generating reports and analytics dashboards
• Improving our service offerings and methodologies

2.2 Communication

• Responding to your inquiries and service requests
• Sending service updates, reports, and performance metrics
• Providing information about new services or features
• Delivering educational content related to AI search and SEO

2.3 Marketing and Business Development

• Sending marketing communications about our services (with your consent)
• Conducting market research and surveys
• Creating anonymized case studies and success metrics

2.4 Legal and Administrative

• Complying with legal obligations
• Enforcing our terms of service
• Protecting our rights, privacy, safety, or property
• Detecting and preventing fraud or security incidents

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies are small text files stored on your device that help us provide and improve our services.

3.1 Types of Cookies We Use

• Essential Cookies: Required for the website to function properly.
• Analytical/Performance Cookies: Help us understand how visitors interact with our website.
• Functionality Cookies: Allow the website to remember choices you make.
• Targeting/Advertising Cookies: Used to deliver relevant content and advertisements.

3.2 Managing Cookies

You can control and manage cookies in various ways. Most web browsers allow you to manage your cookie preferences. You can:

• Delete cookies from your device
• Block cookies by activating browser settings
• Choose to be notified when a cookie is set

Please note that if you choose to block or delete cookies, some features of our website may not function properly.

4. Data Sharing and Disclosure

4.1 Service Providers

We may share your information with third-party service providers who help us operate our business and deliver services, including:

• Analytics providers (e.g., Google Analytics)
• Customer relationship management systems
• Email marketing platforms
• Payment processors
• Cloud hosting providers
• Live chat support services

These service providers are authorized to use your personal information only as necessary to provide services to us.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court or government agency).

4.4 Protection of Rights

We may disclose your information when we believe in good faith that disclosure is necessary to protect our rights, enforce our terms of service, investigate fraud, or protect our users' safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Our security measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Data breach response protocols

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

The criteria used to determine our retention periods include:

• The duration of our relationship with you
• Legal obligations to retain data for certain periods
• Relevant statutes of limitations
• Ongoing or potential legal issues

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information in certain circumstances.
• Restriction: Request restriction of processing of your personal information.
• Portability: Request transfer of your personal information to you or a third party.
• Objection: Object to processing of your personal information for certain purposes.
• Consent Withdrawal: Withdraw consent at any time where we rely on consent to process your information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. International Data Transfers

We operate globally and may transfer your personal information to countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we take appropriate safeguards to ensure its protection.

9. Children's Privacy

Our services are not directed to individuals under 16 years of age, and we do not knowingly collect personal information from children. If we learn we have collected personal information from a child under 16, we will delete this information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Infiknowledge SEO Agency
Attn: Privacy Officer
1234 Digital Drive
San Francisco, CA 94105
Email: privacy@infiknowledge.com
Phone: (555) 123-4567

We will respond to your request within a reasonable timeframe.